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@VELENCI.NYC
FREE SHIPPING
On all orders within the U.S.
EASY RETURNS
Within 14 days of delivery date.
OUR MISSION
Empowering sight, inspiring change.
CUSTOMER SUPPORT
Contact our team for your next pair.
In-Home Try On Agreement
Before continuing to checkout, please review and accept the following:
- A temporary authorization may appear on your payment method as Pending. This is normal and is not an immediate charge.
- The authorization may be captured if Try On products are returned late, damaged, incomplete, or are not returned.
- You may select up to three (3) Try On frames per order.
- All Try On frames must be returned within the required trial period.
- Try On frames must be returned in their original condition with all included packaging, accessories, and materials.
- You may be responsible for the retail or replacement cost of products that are lost, damaged, altered, incomplete, or not returned on time.
- By continuing, you authorize the payment method used for the order to be charged for any applicable amount under the In-Home Try On Policy.
For complete details, please review the In-Home Try On section of our Refund Policy .
If you have any questions, please review the In-Home Try On section of our Frequently Asked Questions .
Scroll through the complete agreement to continue.
TRY AT HOME GUIDE
At checkout, we'll temporarily place an authorization hold on your card but won't charge you anything.
Your trial starts upon the items' arrival.
Comfortably try them at home and send us back the items before the trial period ends.
Pay for what you keep
You will charged $0.00 as long as all the items are returned.
For any products not returned, you will be charged regular retail price as listed.
*During an authorization the money is still in your account




